FAQ

Shipping and shopping

Where do you ship?

How long does shipping take?

Do you offer international shipping?

What is your return policy?

How do I choose my size?

What if my item doesn't fit?

How should i contact you if i have a problem with my order

Our impact
How does buying from you support herders?

Why did you create Nogoon Nutag?

How can paying herders more help the environment?

Where does the money from the brand go?

About yak

What is yak fiber?
Yak fiber is a natural animal fiber collected from the soft undercoat of yaks. It is naturally warm, soft, lightweight, and durable.
Why choose yak over cashmere or wool?
Yak combines exceptional softness with natural strength and warmth. It is also a relatively rare, low yield fiber.
Is yak fiber soft?
Yes. The fine undercoat fibers are remarkably soft and can be comfortable against the skin.
Is yak warmer than wool?
Yak fiber is naturally well suited to cold climates. Its insulating properties helps yaks survive the harsh winters of Mongolia.

Our products
Are your clothes made from 100% yak?

Where does your yak fiber come from?

Will yak clothing pill(boostoh)?

How do i wash and care for yak clothing?

Does yak clothing get softer over time?