Shipping

Everything ships from our fulfilment partner near Berlin. Orders placed before [TIME] on a working day leave the same day, otherwise the next one. You'll get a tracking link once the parcel is scanned.

[If you exclude any territories — overseas departments, Canary Islands, Faroe Islands, Greenland, Åland — list them in one line here.]

Orders going outside the EU may attract import duty and local VAT on arrival. Those are charged by the destination country, not by us, and paid by whoever receives the parcel.

Returns

You have [X] days from receiving your order to return it. Items need to be unworn, with tags attached, in a condition we can sell them in. Write to [EMAIL] and we'll send you the return instructions.

Refunds go back to the original payment method within [X] days of the goods reaching us. Return postage is paid by you unless the item arrived faulty or wrong, in which case we cover it.

Knitwear takes a moment to settle. Try it on over what you'd actually wear it with, and if the size is wrong, an exchange is usually quicker than a return and a new order — just say so in your email.